HoozVerse Store & Supporter Policy
Last Updated: October 7, 2026
Purchases made through HoozVerse help support server hosting, development, maintenance, and operation. Please review this policy before purchasing any rank or package.
1. Supporter Ranks
HoozVerse may offer supporter ranks including:
Squire → Knight → Baron → Duke → Sovereign
Ranks and benefits are server-specific. Survival, Factions, and Prison may have different packages, perks, prices, and progression.
Purchasing a rank on one HoozVerse server does not grant the same rank on another server unless the package description specifically says otherwise.
Example: purchasing Squire on Survival does not automatically grant Squire on Factions or Prison.
Always review the package description before completing a purchase.
2. Payment Processing
HoozVerse payments are processed through PayPal.
Purchases must be submitted as payments for goods or services, not as Friends & Family or other personal payments.
PayPal may collect and process payment information according to its own Terms of Service and Privacy Policy.
HoozVerse does not receive or store your full PayPal password, banking password, or full payment-card credentials.
3. Delivery of Purchased Benefits
Purchased ranks and perks are normally delivered to the Minecraft account provided during checkout or purchase processing.
Players are responsible for providing the correct Minecraft username/account information.
If a purchase is completed but the rank or benefits are not delivered correctly, contact HoozVerse support and provide the PayPal transaction ID and relevant Minecraft username.
4. Purchases Do Not Provide Moderation Immunity
Purchasing Squire, Knight, Baron, Duke, Sovereign, or any other package does not provide staff authority or exemption from HoozVerse rules.
Paying players may still be warned, muted, suspended, or permanently banned for rule violations.
A moderation action does not automatically create a right to a refund.
5. Refunds
If you believe a purchase was made incorrectly, duplicated, not delivered, or otherwise requires review, contact HoozVerse support first.
Refund requests will be reviewed based on the circumstances of the transaction, whether the purchased benefits were delivered or used, PayPal's policies, and applicable law.
Nothing in this policy removes any consumer rights or PayPal dispute rights that cannot legally be waived.
HoozVerse does not guarantee that every refund request will be approved.
6. PayPal Disputes and Unauthorized Transactions
If you do not recognize a payment or believe your PayPal account was used without authorization, you may use PayPal's Resolution Center in accordance with PayPal's policies.
PayPal allows buyers to dispute qualifying transactions for reasons including unauthorized activity, non-delivery, or certain purchase problems.
We encourage users to contact HoozVerse support first when practical so that delivery mistakes or account issues can be investigated promptly.
Filing a payment dispute does not guarantee that PayPal will decide the dispute in favor of either party.
7. Chargebacks and Payment Abuse
Fraudulent purchases, knowingly false payment disputes, stolen payment methods, attempts to receive benefits without payment, or other abuse of the payment system may result in:
- Removal of purchased benefits
- Suspension of store access
- Minecraft account restrictions
- Discord restrictions
- Permanent removal from HoozVerse in serious cases
Legitimate disputes or unauthorized-payment reports will not be treated as misconduct simply because a dispute was filed.
8. Proof of Delivery
HoozVerse may retain transaction records and technical records showing when a purchased rank or digital benefit was assigned to a Minecraft account.
These records may be used to investigate support requests, fraud, refunds, or PayPal disputes.
PayPal's Seller Protection rules for eligible intangible goods may require evidence showing that the digital item or service was delivered or accessed.
9. Parent or Guardian Purchases
If you are a minor, obtain permission from your parent or legal guardian before making a purchase.
Parents or guardians who believe an unauthorized purchase was made should contact HoozVerse support with the relevant transaction information.
10. Package Changes
HoozVerse may adjust ranks, perks, game balance, pricing, or package contents when reasonably necessary for:
- Game balance
- Server updates
- Security
- Technical changes
- Platform requirements
- Compliance with Minecraft's commercial-use rules
We will not intentionally misrepresent the benefits included with a purchase.
11. Virtual Items and Ranks
Unless required otherwise by applicable law, HoozVerse ranks, virtual currencies, cosmetics, items, permissions, and other digital benefits:
- Have no cash value
- Cannot be redeemed for cash
- Cannot be transferred or sold outside approved HoozVerse systems
12. Third-Party Payment Services
PayPal is a third-party service and operates independently from HoozVerse.
Use of PayPal is also subject to PayPal's own terms, policies, eligibility requirements, dispute procedures, and privacy practices.
13. Minecraft Disclaimer
HoozVerse is not affiliated with, endorsed by, sponsored by, or approved by Mojang Studios or Microsoft.
Minecraft is a trademark of Microsoft/Mojang.
14. Support
For purchase problems, refund requests, or missing ranks, use the official HoozVerse support system:
Discord: Open a support ticket
Email: hoozverse@gmail.com
When contacting support about a purchase, include your:
- Minecraft username
- Server purchased for: Survival, Factions, or Prison
- Package/rank purchased
- PayPal transaction ID
Never post your PayPal password, banking credentials, authentication codes, or full card number in a Discord ticket.